Neurodiversity Celebration Week


What is Neurodiversity Celebration Week?

It is a worldwide initiative that challenges stereotypes and misconceptions about neurological differences. It aims to transform how neurodivergent individuals are perceived and supported by providing schools, universities, and organisations with the opportunity to recognise the many talents and advantages of being neurodivergent, while creating more inclusive and equitable cultures that celebrate differences and empower every individual.






Why was it founded?

Siena Castellon, Founder notes:

“I founded Neurodiversity Celebration Week in 2018 because I wanted to change the way learning differences are perceived. As a teenager who is autistic and has ADHD, dyslexia, and dyspraxia, my experience has been that people often focus on the challenges of neurological diversity. I wanted to change the narrative and create a balanced view which focuses equally on our talents and strengths.”

What is the purpose?

To help the world understand, value, and celebrate the talents of neurodiverse minds.

What does it mean for us?

We must recognise the many strengths and talents that come from thinking and perceiving the world differently. Let’s practice:


Living and believing in our Company values is important.


What did CNHC do to celebrate this?

A coffee morning was held across all states on Friday, 25 March 2022 to help celebrate the strengths and talents across the Company.

Everyone joined in the coffee morning to answer the following questions and bought something along that represents their strength:

“What unique trait makes you strong? What diversity have you experienced on the path to owning it? What helped you succeed?”

It was an enjoyable and enlightened morning, where everyone celebrated each other’s strengths. Thank you to everyone for joining in and for sharing such amazing strengths.

Help is here – Uprise (Employee Assistance Program)

Complete Nursing & Home Care is pleased to announce that Uprise is the Employee Assistance Program (EAP) for the company. 

Uprise is an award-winning full-spectrum Mental Health Tech company that builds both preventative and treatment solutions. Their mission is to provide scientifically proven skills to help people to look after their own mental health and to make it simple to access a therapist.

You may access a launch video here explaining the other pertinent details of the EAP. You can also find Uprise’s business card here.

Or have a look at the 2-minute video here or below for better understanding on how the program works.


24/7 Booking Trunkline (1300 209 371) – Please note though that the trunkline is NOT A COUNSELLING LINE. The Reception Team is different from the Therapy Team, thus, they do not conduct counselling sessions. But you can send through your request for booking through this line.
Digital Platform – This is available via the webpage ( or via the mobile app (can be downloaded on Google Play or Apple App Store) 
Wellbeing & Stress Check (can be found through the digital platform) 
Risk Callbacks – Risk callback (RCB) is our proactive approach to call users who get low Wellbeing Scores from the Wellbeing Check that can be found on the digital platform. 
Telehealth Services (Counselling Sessions that are usually done via phone or video call) 
Face-to-Face Counselling (subject to management’s approval and will incur additional charges)
Remote Critical Incident Response (subject to management’s approval and will incur additional charges)
Onsite Critical Incident Response (subject to management’s approval and will incur additional charges)


Below are the instructions on how to create an account. 

Via the Mobile App Version:
  • Download the iPhone app here or the Android version here
  • Create an account using the code: completenursing (for Complete Nursing AU) or completenursing-ts (for Complete Nursing TAS)
Via the Desktop/Web Version:
  • Visit 
  • Create an account using the code: completenursing (for Complete Nursing AU) or completenursing-ts (for Complete Nursing TAS)
Kindly note that by creating an account, you may also book a coaching or therapy session with our coaches (supported via phone or video calls). You can do this by following the instructions below:
  • Select a clinician
Go to ‘Coaching’ in the menu and click on the button ‘Change a Coach’ to choose from our clinicians, or stick to the one randomly allocated to your account
  •  Book your session

Click on the button ‘Book a therapy session‘ to see availability for 1 hr sessions instead of 30 min coaching sessions

Select the day/time that suits you in the clinician’s calendar
Done! The clinician will call you on the date/time you booked! Make sure you pickup this call.
Face-to-face sessions can be requested via this link.
IMPORTANT:  Please note that the number of sessions pre-approved by the company is: 3 total per year



There are 4 main ways for employees to access/request support and therapy:

Through the Uprise platform by registering with the employer code: completenursing (for Complete Nursing AU) or completenursing-ts (for Complete Nursing TAS)
By requesting support here:
By sending an email to 
By calling the trunkline: 1300 209 371

If you have further questions regarding the EAP, feel free to contact them on the details indicated above. You may also want to check their FAQs here.

Upcoming Events

Melbourne – Easter Egg Hunts

Easter event for our participants and support workers to come together and enjoy an afternoon of great food, music, gift bags, and plenty of fun! We hope that you can join us!


DATE: Tuesday, 12th April.

TIME: 1-3pm

ADDRESS: Bundoora Park, 1069 Plenty Road BUNDOORA VIC 3083.


DATE: Wednesday, 13th April.

TIME:  1-3pm

ADDRESS: Riverwalk Park, Newmarket Road WERRIBEE VIC 3030.

R.S.V.P by calling the office on 03 8560 3090 or by email at with the following:

Which location will you be attending (Bundoora or Werribee)
Please confirm if you will be accompanying a participant to the event and what their name is?
Are there any dietary requirements?
Do you have any other special requirements?

We are looking forward to meeting all our support Workers and Participants 😊

HR Updates (April 2022)

CNHC Support Staff Submit Leave / Unavailability through MYP Pocketwatch

Please note we are introducing an easier way to submit your leave/unavailability in MYP Pocketwatch. Kindly use the following 6 stepsand do not add unavailability in your personal calendar.

1 On your myShift page and click View leave button.


2 Use create button to create new leave request.

3 Select your leave period.

4 Select Casual unavailability as the Leave Type.

5 Provide a reason in the Reason/details* field.

6 Submit the Request using Submit button.

*Please note If you have any questions with regards to this please do not hesitate to contact HR on 30 8560 3090.


KM allowance

  • You can record your kms travelled for work with a client in this section
  • You must provide your trip logs in the reason field
  • Add any Uber or parking costs for reimbursements by attaching receipts
  • Remember: Allowances can only be added before you check out of the shift
  • Remember : Always check with your Coordinator for pre-approval of mileage claims or reimbursements
  • NOTE : Please note you cannot claim travel in between the clients house

Check out CNHC Werribee fresh paint job!

See our vibrant and freshly painted CNHC Branch in Werribee at 38, Duncans Road, Werribee, it surely stands out now!!



We want your feedback!



  • Would you like to know more about any community events?
  • Would you like us to include any other milestone celebrations?
  • Any interest?
  • What other thoughts do you have about this Newsletter? (either positive or constructive feedback)?

If there is anything you wish to see in our next Newsletter edition, please let us know by emailing anytime.





Job Vacancies

Victoria Vacancies:

  • Male / Female support worker for Greensborough
  • Male Support Worker for Bundoora
  • 3 female and 1 male for Heidelberg/Reservoir
  • 3 – 4 Female workers for Kew East
  • 2 male support workers in the (Bendigo) Wedderburn and surrounding areas

Queensland Vacancies:

  • North Brisbane area between New Farm to Caboolture for Support Workers with all levels of experience considered
  • Logan area for Support Workers with Seizure experience preferred

Job Fair Event

On Wednesday 23rd of March Complete Nursing Home Care’s Queensland team was lucky enough to attend The Department of Education, Skills and Employment Brisbane South East Jobs Fair, the first face to face jobs fair since Covid began!!!

The job fair was the first proper opportunity to connect companies with Jobseekers and students on a large scale and it really showed a great turn-out by all involved.

With presentations and workshops across the day by various agencies across different industries, as well as the constant flow of eager applicants with resumes’ this was a golden opportunity for Complete Nursing and Home Care QLD to keep working hard and getting our name out there. With a booth manned by 2 of our HR team (and goodies to offer), we saw a number of promising applicants across the day that we look forward to joining the CNHC Team soon! As well as many students completing their Certificates wanting to get their foot in the door of such a great company.

With lower than normal numbers over the last few years due to Covid, as well as a lack of opportunity to meet face to face, it was great to be back out there and amongst the crowds and the energy certainly was felt by all. We here in the QLD branch are excited by how this first opportunity out has gone and are excited about what is still to come.

BRING ON THE NEXT ONE – Gold Coast in April!!!

Meet our new staff members

Meet our new office workers




Tara Burns – Service Coordinator (Brendale office)

I am many things, a Fiancé, a Mum of three boys, Mason (6-year-old), Jax (4-year-old) and Cooper (20-month-old), Service Coordinator, Nurse, Chef, Councillor, Cleaner, Uber. You name it, I am it 😊  I was in nursing for 5 years and have 6 years of previous retail management experience. I go to the gym and love being outdoors but also prefer my own space with a book and a cup of tea (such a granny). I have my own business online in Health and Wellness with a holistic health platform and have been running this for 12 months now. I love a challenge and I can be quite stubborn. I came into my current role after working nightshift and working casually as a Disability Support Worker. I was looking for a role that gives me a sense of community and a physical/tangible team.




Artika Kumari

I am a certified project management disciple with a master’s in computing science and a proven record in valued-based programs delivery through commitment, shared purpose, and achievement of enterprise goals. Adaptable, self-driven, results-oriented, and able to make decisions under high pressure. Originally from Fiji, I have moved to Melbourne to complete my master’s in digital health.  I am passionate about inventing technological solutions to aid health care practice. Extensive education and 12+ years of experience in Business Intelligence, database administration, application development, digitalization, business process reengineering, people management, problem-solving, strategic planning, and communication skills.  Looking forward to working with the team and learning and growing together with all.


Welcome our new support workers


  • Ramon
  • Yadeni
  • Subbulakshmi
  • Karlen
  • Joanne
  • Talvinder
  • Amal
  • Venessa
  • Manisha
  • Jasper Gorgon


  • Adil
  • Esther
  • Marina

Please help us make our new office and support staff feel welcome to the Team at CNHC!!

Staff Celebrations (April 2022)

Here’s wishing all March Birthday babies a very Happy Birthday!

QLD Support Workers: Kaitlyn, Breannah, Owen, Victoria, Mitchell, Zesty, Siena, William, Julie, Jennifer Feldwick, David, Memory, Stacey, Jennifer Kerr, Maria.

VIC Office Staff: Artika, Sanjida, Paras, Alexandra.

VIC Support Workers: Margaret, Lynda, Carlos, Vilca, Carmen, Christian, Ivy, Maria Irma, Louis Ivan, Sheila Poquito, joseph Del, Nicole Wood, Hang Thi, Tahnee Nicole, Anoja, Rebekah, Subbulakshmi, Talvinder, Ramon Jed, Yadeni.

TAS Support Workers: Esther, Marina, Leah, Loan.


Shout out to all our long-serving staff members who have been with CNHC for 5 years!!

VIC Office Staff: Mariedel, Marjorie, Amie.

VIC Support Workers: Tania, Margaret, Lynda, Jennifer, Claresta, Pallavi, Yvette, Carlos, Gurpreet, Mclaine, Danijela, Geethamani, Diana, Leo, Danielle, Kerrie, Maximo, Trixie, Mun, Joel, Gilbert, Sarah, Janette, Namco, Jess Anna, Sandra, Tecie, Liying, June Isabelle, Vince Niel, Kevin.




Star of the Month and other nominees (April 2022)

Star of the Month and other nominees (April 2022)

Star of the month – Zerubbabel Gudia

CNHC is blessed to have some truly exceptional talent amongst our field and office staff. This is what enables us to deliver quality care to our participants. Every month we try to identify a Support worker/RN who has earned remarkable praise from a shortlist submitted by either the coordination team/participants/support coordinators. The Star of the Month is someone who embodies the company values of ‘Respect, Integrity, Quality and Commitment’.  For this month we have Zerubbabel Gudia.

1. When did you join CNHC? 

I started with CNHC in April 2019.

2. What do you love most about your job?

The part I love about my job is the thought of being able to help and support the participants for them to meet their goals. Their happy faces give me the validation that I was able to do my job efficiently.

3. What is the major accomplishment you had after joining CNHC?

 It could be to know that the participants are happy working with me as well as my efforts are acknowledged by them.

4. What lead you to this career?

CNHC was introduced to me by my friends who have been happily working in the industry.

5. How is our journey with CNHC so far?

 I feel blessed and grateful for the opportunity. There are challenges along the way but you just have to look at the positive side of it then you’ll get through it.

6. What gets you out of bed faster than anything?

It’s my alarm. There is no way I could extend my sleep.

7. What do you love about your home?

 The thing I love about home is having the luxury of time to rest and relax.

8. What do you never leave home without?

Phone, key and mask.

9. How do you prefer to end your day?

A call from family back home or a sweet treat for a long day.

10. What show are you currently binge-watching?

 I had always been a fan of Korean series but I stopped for a while because they make me sleepless.

Meet our other nominees


Maylyn Candelario 

Support Worker (VIC)

Maylyn is patient-focused, and motivated and has shown great enthusiasm for supporting her client. She acts in a professional manner, and is very responsive and proactive in client care while building rapport with them. She is always open to challenges offered which are evident in how dynamic her clienteles are. Consequently, she also cooperates with and works well within a team. She’s an absolute gem of CNHC.






Mustafa Afshin

Support Worker (VIC)

Mustafa is extremely motivated and goes above and beyond for his participants. He is willing to travel far to support the participants that he has built a great rapport with and I have received positive feedback in regards him often from both his participants and their families.





Dream Come True

Tre’s dream and goal since the age of 13yrs old was to get into modelling and be a model for clothing.

Tre said that until now he has not had the support to follow this dream!

With the support of the NDIS and his Complete Nursing and Home Care support person Tre has the support now needed to follow up on his modelling dream. With the support of his support workers Tre has commenced putting together a portfolio of photos which he has been sharing on Instagram and other social media in the hope that an agency might see his potential and kick off his modelling career. Tre will continue to expand his portfolio of photos with the assistance of his support worker.

Tre is also exploring other options such as approaching modelling agency and exploring opportunities to engage in a modelling course to increase his chances.

Tre wanted to share a photo recently taken for his portfolio, we are very excited for Tre as we know how passionate he is about progressing towards a career in modelling.