Last Updated: 1 July 2026

At CNHC, we are committed to protecting the privacy of our clients, and people applying for employment with us. This policy outlines how we collect, use, and manage your personal and health information.

1. Types of Information We Collect

We collect information that is necessary to provide healthcare services and to manage and provide training to our workforce.

• For Clients: Name, contact details, date of birth, and health related details required to provide you with services.
• For Job Applicants: Resumes, references, police checks, and professional registrations (e.g., AHPRA).
• Website Visitors: IP addresses and cookies to improve website functionality.

2. How We Collect Information

We collect information directly from you when you:

• Fill out an inquiry form on our website.
• Apply for a position with our team.
• Receive a request to provide you with services
• Send us an e-mail or otherwise contact us that contains your personal information, including your name and any contact details.

3. Purpose of Collection and Use

We use your information for the following primary purposes:

• To provide high-quality health care services and associated account management.
• To assess your suitability for employment with us.
• To respond to your website inquiries or send administrative updates regarding your services or courses.
• To facilitate general communication with you in the course of our business. This may include sending you information on products and services we provide.

4. Disclosure of Information

We do not sell your data. We only disclose your information when required by Australian law (e.g., mandatory reporting or subpoenas).

5. Data Security

As a healthcare provider, we take data security seriously.

• Storage: We use encrypted cloud-based systems and secure physical filing for any paper records.
• Access: Access to sensitive health data is restricted to authorized staff on a “need-to-know” basis.

6. Access and Correction

You have the right to access the personal information we hold about you. If you believe any information we hold is inaccurate or out of date, please contact us at the details below. We will respond to your request within 30 days.

7. Complaints

If you have a concern about how we have handled your privacy, please contact our Privacy Officer. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

8. Contact Us

For any questions regarding this policy or information requests, please contact:

CNHC

11/20 Enterprise Drive, Bundoora, VIC 3083

Email: info@completenursing.com.au

Phone: (03) 9069 4994