A DAY OUT WITH GRAEME
“At Complete Nursing and Home Care, we love celebrating the everyday moments that bring joy and independence to our participants. This month, we are excited to share Graeme’s story.”
Graeme recently enjoyed a wonderful day out with the support of one of our dedicated support workers. His outing began with a trip to Epping Plaza, where he did a bit of shopping.
Afterwards, he treated himself to a fresh haircut, walking out feeling neat, refreshed, and ready to take on the day with confidence.
No outing is complete without a good meal, so Graeme and his support worker stopped for a tasty lunch, enjoying both the food and the friendly atmosphere.
For Graeme, it was more than just shopping or lunch. It was about having the freedom to get out, make choices, and enjoy his community with the right support by his side.
MEET DONNA: A HEART THAT LISTENS
In this issue, we are shining the spotlight on Donna, our amazing Afterhours Coordinator, whose caring nature, listening ear, and dedication remind us that sometimes the smallest acts can make the biggest difference.
Donna: Hello everyone! I’m excited to share a little bit about myself in this month’s spotlight. I am a happy wife, a proud mom of three energetic boys, and a fur mom to a 7-year-old Labrador named Teddy who keeps our household lively. Family is my anchor, and they inspire me every day to bring the same care and patience into the work I do.
Donna: What I enjoy most about being an Afterhours Coordinator are the genuine and meaningful conversations I get to have with our clients. Some share stories about their day, others recite poems they’ve written, and sometimes they simply need a safe space to release their frustrations. Regardless of the reason for the call, I always feel a sense of fulfilment knowing that by the end of our conversation, clients leave feeling lighter, happier, and more cheerful.
Donna: I’ve been an Afterhours Coordinator for 3 years now, and before stepping into this role, I spent 9 years in the customer service industry. During that time, I worked across different areas. Those experiences gave me a strong foundation in empathy, patience, and problem-solving, which I continue to carry with me today.
Donna: I never expected that listening could be such a powerful gift — it not only brightens someone else’s day, but it uplifts mine as well.
Donna: The knowledge that even the smallest act of listening can make a lasting difference in someone’s life, and that inspires me to give my best in every call.
Hi, my name is Eunice. I’m someone who enjoys both the comfort of being indoors and the excitement of exploring new places.
I love travelling, staying active, and discovering new experiences. In my downtime, I enjoy reading, trying out different recipes, and watching movies or documentaries. I also like connecting with people and learning about their cultures and stories.
I absolutely love animals and enjoy connecting with them whenever I can. I’m even thinking about pursuing veterinary medicine in the future, since caring for animals is something I’m really passionate about.
A fun fact about me is that even though I love being active, I also really enjoy quiet moments with a good book or a cup of coffee, it’s my way of balancing adventure with relaxation. “
My name is Kerrie, and I’ve been a Support Worker with Complete Nursing and Home Care for nine years.
I really enjoy the work I do. I find supporting clients and helping them live as independently and comfortably as possible very rewarding.
In my spare time, I like to unwind by building Lego sets, which I find both relaxing and a fun way to be creative. “
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your mental health
Life can get busy, and it’s easy to forget to pause and check in. Just like our physical health, looking after our mental health is essential. Sometimes, even a simple “How are you really going?” can make all the difference.
Take a moment to check in on a colleague, a friend, or family member – and remember to check in with yourself, too.
Small conversations can lead to big support. If you ever need someone to talk to, support is available through our EAP.
Let’s keep supporting each other, every day.
Client Referral
Exciting news!
Who can Participate?
All CNHC clients and staff.
How to refer?
1. Use the CNHC Referral Form on our website: CNHC
2. Once the new client has received 8 weeks of service, you will get your referral bonus!
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